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Telehealth

  • Telehealth Access is Crucial to Mental Health Care for People with Employer-Sponsored Insurance

    Tags: Mental Health and Substance Use, Telehealth
    Telehealth Access is Crucial to Mental Health Care for People with Employer-Sponsored Insurance
    Bianca Silva, Jessica Chang, Katie Martin, Yuvraj Pathak, and Marissa Myers
    February 3, 2025

    The Health Care Cost Institute (HCCI), in collaboration with West Health, conducted an analysis on the use of telehealth mental health services among people with employer-sponsored insurance (ESI). We found that telehealth played an outsized role in the delivery of mental health services starting in 2020, with over 40% of mental health visits occurring via telehealth from…

    Read more: Telehealth Access is Crucial to Mental Health Care for People with Employer-Sponsored Insurance
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  • Trends in Asynchronous Health Communication

    Tags: ESI, Telehealth
    Trends in Asynchronous Health Communication
    John Hargraves and Linsay Sarfo
    August 4, 2023

    The COVID-19 pandemic led to an increase in the use of telehealth services and online asynchronous health communication, commonly referred to as emails. These tools allow patients to ask their physicians and other clinicians questions regarding medication changes, symptoms, and to check in regarding management of chronic conditions. In March 2020, CMS expanded Medicare telehealth…

    Read more: Trends in Asynchronous Health Communication
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